Whether you are a small or a well-established business, everyone needs a great communication strategy. If you developed the core of your business on a great communication strategy then it will determine how favorably your business is presented in public. Every relationship in your life is built on the foundation of your communication likewise in business there has to be effective communication, not only with your clients & prospects but also within your staff to avoid conflicts, misunderstandings, and problems.
Here are some steps to follow in developing a communication strategy for your small business:
- Objectives: Firstly determine, what you are hoping to achieve with your communication strategy? Consider the objectives as the goals of your business, it can be broken down into long or short term goals. Goals should be concerning what your business wishes to achieve with regards to communication.
- Demographics: You need to establish who is your target audience, this can include the following:
- Age Group
- Geographical Location
- Specific Profession
- People belonging to a particular culture
3. Mission & Vision of your Business: When it comes to developing a communication strategy for your small business, define your company mission & vision. You want to articulate how you stand out among your competition. This is where you can showcase unique aspects of your business.
4. Target Market: It doesn’t matter if your business is small, big or a startup there should be a continuous momentum of reaching out to your target market. The strategies & procedure to reach out to your target market should be outlined in your communication strategy. Make sure your target market is aware of your business and what it can offer.
Nowadays businesses have a variety of communication tools to choose from traditional methods to new technology. The choice of tools will be driven by the goal, audience & message.
Effective business communication is the only way to grow your company and make it a key player in its industry.
Allen Mutum 